Privacy Policy

This Privacy Policy explains what information usermanualsonline.com (referred to as “usermanualsonline.com”, “Company”, “we”, “us”, or “our”) collects from individuals who visit usermanualsonline.com (the “Site”), download the Software (as defined below), and/or use our services (“User(s)” or “you”). Please review this Privacy Policy to understand how we use and maintain your information. If you do not agree to this Privacy Policy, do not visit the Site, download the Software, or use our services.

Overview and Information Collected

This Privacy Policy applies only to information collected through the Site and Software.

The use of cookies by our third-party advertisers as well as third-party ad servers is not covered by this Privacy Policy (as explained in the NPII section above). We do not have access or control over these cookies. These third parties may use session ID cookies to gather anonymous information.

If we go through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of our assets, your PII will likely be among the assets transferred. You will be notified by a prominent notice on the usermanualsonline.com home page of any such change in ownership or control of your PII.

Web Beacons

We have implemented technical, administrative, and physical security measures to protect your information from unauthorized access and improper use. We keep information on servers that are protected by firewalls and located in a physically secure facility accessible only to our authorized employees and personnel of the Related Companies. From time to time, we review our security procedures to consider appropriate new technology and methods. Please be aware though, that despite our reasonable efforts, no security measures are impenetrable and any information transmitted to us or through the Site will be at your own risk.

Collection of Personally Identifiable Information (PII)

Under California law, you can request information about whether a business has disclosed Personal Information to any third parties for the third parties direct marketing purposes. As stated in this Privacy Policy, we will not sell or share your Personal Information with non-affiliated companies for their direct marketing purposes without your consent. California customers who wish to request further information about our compliance with this law or have questions or concerns about our privacy practices and policies may contact us by email at support@usermanualsonline.com. Please allow 30 days for a response.

Overview and Information Collected

We do not share, sell, or trade your PII with any third parties other than described herein. We may share your PII with our principals, employees, consultants, officers, directors, members, agents, subsidiaries, or affiliates, or our parent company and its principals, employees, officers, consultants, directors, members, agents, subsidiaries, or affiliates (collectively Related Companies). Neither we nor our Related Companies participate in cooperative databases, which give other companies access to your PII.

This Privacy Policy applies only to information collected through the Site and Software.

We and/or our Related Companies may also disclose your PII to outside companies and consultants that help provide the services we offer. For example, we and our Related Companies may work with outside companies and consultants to: (a) manage a database of customer information; (b) assist with direct marketing and data collection; (c) provide data storage and analysis; (d) provide fraud prevention; (e) provide customer service by phone; and/or (f) provide other services designed to help us maximize our business potential and maintain our Site, Content, and Software. We and our Related Companies require that these outside companies and consultants agree to keep confidential all information we share with them and use the information only to perform their obligations to us.

If we go through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of our assets, your NPII will likely be among the assets transferred. You will be notified by a prominent notice on the usermanualsonline.com home page of any such change in ownership or control of your NPII.

We reserve the right to change this Privacy Policy at any time, so please review it frequently. If we make material changes to this Policy, we will notify you here or by means of a notice on the Sites home page before the change becomes effective. You can tell when this Privacy Policy was last updated by checking the date at the bottom.

Removal

Social Media Features and Widgets

If your PII changes, or if you no longer desire our service, you may correct, update, amend, or remove it by emailing our Customer Support at support@usermanualsonline.com or by contacting us using our Contact Us page.

If you do not want us to collect your PII or to use and share your PII as described in this Policy, do not provide it to us through the Site. By providing us with your PII, you authorize our use and sharing of your PII as described in this Policy and any subsequent revisions that we may publish on the Site.

Non-Personally Identifiable Information (NPII)

If you have any questions or concerns about this Policy or its implementation, or any general questions, please email us at support@usermanualsonline.com.

Use and Sharing of Non-Personally Identifiable Information (NPII)

Changes to this Privacy Policy

The Site may include Social Media Features, such as the Facebook Like button, and Widgets, such as the Share this button or interactive mini-programs that run on the Site. These features may collect your IP address, which page you are visiting on the Site, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on the Site. Your interactions with these Social Media Features are governed by the privacy policy of the company providing it.

In addition to the general collection of NPII by the Site (including, but not limited to, IP address, browser type, operating system version, and time and date stamp), the Software may collect your IP addresses, browser information, operating system information, URLs, and the content of web pages you visit. We may use this NPII to help deliver more relevant content in the form of Third Party Content, which appears when you are online. We may also work with third-party advertising networks and advertisers who help deliver such Third Party Content to you. We may share your NPII and/or aggregated information with our third-party partners to improve the relevancy of such Third Party Content and/or to provide other services designed to help us maximize our business potential. These third-party partners, including advertising networks and advertisers, may also use cookies and other technologies to collect and track NPII such as demographic information, aggregated information, and Internet activity to help them deliver Third Party Content that is more relevant to your interests. They may also use data from other sources and analytics methods to help deliver more relevant Third Party Content. However, if at any time you would like to permanently stop receiving all Third Party Content, you should uninstall the Software and stop using the Site. The directions for uninstalling the Software are set forth below in the section entitled “Removal.”

We and/or our Related Companies may also disclose your NPII to outside companies and consultants that help provide the services we offer. For example, we and our Related Companies may work with outside companies and consultants to: (a) manage a database of customer information; (b) assist with direct marketing and data collection; (c) provide data storage and analysis; (d) provide fraud prevention; (e) provide customer service by phone; and/or (f) provide other services designed to help us maximize our business potential and maintain our Site, Content, and Software. We and our Related Companies require that these outside companies and consultants agree to keep confidential all information we share and use the information only to perform their obligations to us.

Third Party Content supports usermanualsonline.com. Your interactions with Third Party Content, including its advertisements and promotions, clicking on links, purchasing goods, or other involvement, are solely between you and the third party. We do not endorse the advertisements, products, or other materials of the Third Party Content. If you interact with Third Party Content, their terms and conditions and privacy policies apply. These third parties may collect PII or NPII about you.

You can opt out of the use of your NPII from being used by Network Advertising Initiative (NAI) members. The NAI opt-out tool was developed in conjunction with NAI members to allow consumers to “opt out” of the behavioral advertising delivered by NAI members. If you opt out of the use of your NPII from being used by NAI members, you will continue to receive ads; however, it will prevent NAI members from delivering ads tailored to your preferences and usage patterns. If you opt out of Interest-Based Advertising (as defined here) by one or more NAI member companies, that choice will be stored in opt-out cookies. If you delete opt-out cookies from your browser (such as by clearing all cookies), buy a new computer, or change web browsers, you’ll need to renew your opt-out choices. NAI member companies need to be able to read an “opt-out” cookie on your browser to know not to collect and use data for interest-based advertising purposes. For more information or to opt out click http://www.networkadvertising.org/choices.

We and our Related Companies may provide access to your NPII to third parties when legally required to do so, to comply with a court order, to allow third-party advertising networks to serve you more relevant ads as described above, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of the Site and/or to limit our legal liability and protect our rights.

We collect PII on the Site when you provide it via the Contact Us page, where the Site asks for your name and email address so that we can respond to your questions. The Software does not knowingly collect PII (see Use and Sharing of Personally Identifiable Information below).

Cookies / Tracking Technologies

Our Site and Software are not directed to persons under 18. We do not knowingly collect PII from anyone under 18 years of age. If we become aware that a child under 18 has provided us with PII, we will take steps to remove such information.

Content includes information and instructions on how to convert your files and video media, provided free of charge on the Site. You can download and install the usermanualsonline.com software or application (collectively, the “Software”) from other websites, including social media sites. The Software allows us to display text links, lightboxes, new tabs, pop-unders, video, and/or banner advertisements based on the web content you view. In addition, the Site, Content, and/or Software may display advertisements from third parties and/or contain links to other websites owned and operated by third parties. All third-party applications and advertisements from the Software, Site, and Content are collectively known as Third Party Content.

If we change our privacy practices, we will post those changes to this Privacy Policy or other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

Security

We will retain your information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

We collect two types of information. The first type is information that identifies you, such as your name or email address (Personally Identifiable Information or “PII”). The second type is non-personally identifiable information (“NPII”). This information is related to you but is not linked to your PII and cannot be used to identify you personally.

Questions and Concerns

Users who have downloaded the Software and do not want their NPII collected as described above should immediately uninstall the Software. You may uninstall the Software by going here and following the directions to remove the Software from your computer.

Use and Sharing of Personally Identifiable Information

In addition, third parties with whom we partner to provide certain features on our Site or to display advertising based upon your web browsing activity use LSOs such as HTML 5 and Flash to collect and store information. To learn how to manage privacy and storage settings for Flash cookies click here

Third Party Cookies

The Site and Software use “cookies” and similar means to collect aggregate Internet traffic statistics and to enhance your experience at the Site and with the Software. A cookie is a small text file that is placed on your hard disk by a web page server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. Cookies cannot be used to run programs or deliver viruses to your computer. The Site uses cookies to recognize your preferences and temporarily store session information. This helps display your customized content and advertising on your later visits to the Site. If you do not want the Site to deploy cookies in your browser, you can set your browser to reject cookies or to notify you when a website tries to put a cookie in your browser software. You can also manually clear the cookies within your browser (for instructions, click here for Firefox; here for Chrome; click here for Safari; and here for Internet Explorer). We do not tie any PII to the cookies that we set.

The Site may contain electronic images known as “web beacons” which are also sometimes called single-pixel gifs. Web beacons may be used to assist in delivering cookies, allow us to count Users who have visited the Site pages, and to deliver services via the Site. If any partner advertises on the Site, we may work with them to place web beacons on their website to allow usermanualsonline.com to collect statistics on how often clicking on those advertisements on the Site results in a purchase or other action on such partner’s website. usermanualsonline.com may also employ web beacons from third-party partners to help compile aggregated statistics regarding the effectiveness of our promotional campaigns or other operations of the Site. usermanualsonline.com will never allow web beacons on the Site to be used by third parties (other than Related Companies) to collect or access your PII. We do not tie web beacons to any PII you submit while on our Site.

Your California Privacy Rights

We use PII: (1) for the specific purpose for which it was provided; (2) for the purposes disclosed at the time it was provided; and/or (3) as otherwise stated in this Policy. However, any PII unknowingly collected by the Software is not used in any way, and our Software is continuously updated to identify, remove, and prevent the capture of PII and other unnecessary data.

Updating Your Personally Identifiable Information

Children’s Privacy

We do not share, sell, or trade any of your NPII with any third parties other than described herein. We may share your NPII with our Related Companies. Neither we nor our Related Companies participate in cooperative databases, which give other companies access to your NPII.

We and our Related Companies may provide access to your PII when legally required to do so, to comply with a court order, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of the Site, Content, or Software, to limit our legal liability and protect our rights, or to protect the rights, property, or safety of other users or the public.

As with many websites, when you visit the Site, it automatically gathers certain NPII based on your computer information and stores it in log files. This type of technical and statistical information is used to customize your experience at the Site, to help us improve the quality of the Site, and to make your visits easy, convenient, and enjoyable. usermanualsonline.com also collects your IP address to help diagnose problems with the Site server and for Site administration purposes.

Updated: August 2024